Book

The reference librarian's policies, forms, guidelines, and procedures handbook with CD-ROM / [compiled by] Rebecca Brumley.

New York : Neal-Schuman Publishers, ©2006.

xxiv, 339 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.)

This is an all-in-one handbook public library managers can use to update policies and procedures, design new forms - or even compile a new manual from scratch. This guide includes more than 300 forms, policies and procedures from 114 public libraries with a diverse range of budgets and staff. Each entry features detailed guidance to help you individualize and adapt them for your library. Sample policies, forms, and procedures include: Internet filtering, unattended children, books-by-mail applications, Internet users' agreements, and meeting room use applications.

Reference services (Libraries) -- United States -- Handbooks, manuals, etc.

Reference services (Libraries) -- Canada -- Handbooks, manuals, etc.

Library rules and regulations -- United States -- Case studies.

Library rules and regulations -- Canada -- Case studies.

Handbooks and manuals.

Brumley, Rebecca, 1959-

Includes bibliographical references and index.

The reference department : mission and management -- The reference department : personnel -- Reference collections : selection and evaluation -- Reference services : circulation and interlibrary loan (ILL) of materials -- Reference services : query categories, resources, and assistance offered -- Reference services : in-person patron assistance -- Reference services : virtual reference -- Reference services : children.

2006003071

1555705693 (alk. paper)

63692567

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